Terms and Conditions

Last Updated: 19/12/2024

These Terms and Conditions (“Terms”) govern the use of the PlanMates platform (“Platform”), operated by Plan Circle Ltd (“we,” “us,” “our”), a company based in the UK. By creating an account or using the Platform located at planmates.com, you (“User” or “you”) agree to be bound by these Terms. If you do not agree, do not access or use the Platform.

1. Company Identification & Scope

  • Entity: Plan Circle Ltd
  • Platform: PlanMates (planmates.com)
  • Applicability: These Terms apply to all users globally. You are responsible for complying with any local laws applicable to you.

2. Eligibility & Age Requirements

You must be at least 16 years old to create an account and use the Platform. By using PlanMates, you confirm that you meet this age requirement.

3. Account Registration & Security

Accurate Information:

You agree to provide a valid email address and any other requested information truthfully.

Account Security:

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Do not share your password with others.

Prohibited Registrations:

You must not create accounts through automated means, impersonate others, or provide false identity information.

4. User Conduct & Content

Prohibited Content:

You must not post or share content that is unlawful, harmful, hateful, harassing, defamatory, pornographic, obscene, or otherwise objectionable, nor content that encourages illegal activities.

No Harmful Behavior:

You must not engage in harassment, bullying, or intimidation of other users.

User-Generated Content License:

By posting content on the Platform (e.g., plans, messages), you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, and distribute your content within the Platform as necessary to provide our services.

Your Responsibility:

You remain solely responsible for the content you post and any consequences arising from it.

5. Friend Requests & Networking

Respectful Engagement:

Send friend requests thoughtfully. Do not spam requests to strangers or repeatedly send requests to users who have declined or blocked you.

Reporting & Blocking:

You may block or report users if you feel harassed. We may remove or restrict accounts that violate these Terms.

6. Plans & Activities

Disclaimer of Liability:

PlanMates is a social planning and discovery tool. We are not responsible for the quality, safety, legality, or outcome of any real-world events or activities arranged or discovered through the Platform. Engage in real-world activities at your own risk.

Non-Commercial Use:

The Platform is intended for personal, non-commercial use. Companies, event promoters, or commercial entities must not use PlanMates for marketing, advertising, or solicitation. No financial transactions are facilitated on the Platform.

7. Groups & Visibility Settings

Visibility Control:

You can share plans with specific groups or selected users. You are responsible for choosing the appropriate visibility settings.

No Liability for User Mistakes:

We are not liable if you inadvertently share a plan with the wrong group or fail to properly set visibility preferences.

8. Intellectual Property (Platform)

Our IP:

We (Plan Circle Ltd) own all rights, title, and interest in and to the Platform, including but not limited to its code, design, branding, and trademarks.

No Reverse Engineering:

You must not reverse engineer, decompile, or otherwise misuse our intellectual property or proprietary systems.

9. Disclaimers & Limitation of Liability

As Is, As Available:

The Platform is provided “as is” and “as available” without warranties of any kind, express or implied.

No Guarantee:

We do not guarantee that the Platform will be uninterrupted, error-free, or secure. We are not responsible for third-party services or external integrations.

Limitation of Liability:

To the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential, or special damages, or for loss of profits, revenue, or data arising out of or related to your use of the Platform.

10. Termination & Suspension

Our Rights:

We may suspend or terminate your account at any time if we believe you have violated these Terms or applicable laws.

Appeals:

If you believe your account was suspended or terminated in error, you may contact us at support@planmates.com for review.

11. Changes to These Terms

Right to Update:

We may update these Terms at any time. If we make significant changes, we will provide an in-app notification.

Acceptance of Changes:

Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. You may be required to accept revised Terms to continue using the Platform.

12. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with UK law. You agree that the courts of the UK shall have exclusive jurisdiction over any disputes arising from or related to these Terms or the Platform.

13. Miscellaneous

Severability:

If any provision of these Terms is found invalid or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

Entire Agreement:

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Plan Circle Ltd regarding the Platform.

No Waiver:

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Force Majeure:

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet outages, or government actions.

14. Contact Information

If you have any questions about these Terms, please contact us at support@planmates.com.